The Hidden Army of Workers Responsible for the Huge Success of Google Maps
I never thought about Google Maps much until I saw Luke Wroblewski speak at the UI19 conference in Boston. His talk covered a range of topics, but …read more
What designers get wrong when they talk about affordances
We all hate jargon and yet – we all use it. It’s one of the ways that we professionalize our work, and it helps us identify others …read more
How flat design uses psychology to trick us into believing it’s better
It looks simple, and therefore it must be easy to use…right? But of course this isn’t always true. The disconnect between perceived complexity and operational complexity is one …read more
6 1/2 things to learn from the failure of the Amazon Fire phone
Successful people rack up their share of failures too. The Fire phone is the most recent, but certainly not the only example of an Amazon product flopping. What can …read more
Defending your design decisions
Something no one ever tells you about working as a product designer is that you are constantly defending your decisions. As soon as you start designing wire …read more
How to Hire Awesome UX Designers
This article first appeared on LinkedIn Pulse, LinkedIn’s effort to get its users to write and create LinkedIn content for free. I have mixed feelings about publishing on …read more
Enterprise dashboards
I’ve written before about dashboard and how they’re typically awful even when the design seems nice and modern. The problem is known as ‘the portal problem’ and …read more
Designing an iPhone app? Ditch the wireframes
You don’t need extensive wireframes for iPhone apps. Get a solid site map and page flows together, and jump straight into design, you’ll be OK (I promise) …read more
Media Queries for Business apps
While media queries are typically used to handle a site’s transition between different devices and screen sizes, they can also be used to enhance the desktop experience. …read more
Build a better dashboard
Every product starts out as something great, and at some point, some percentage invariably end up as a single-page dashboard. Despite their ubiquity in cars, (single-page) dashboards …read more
Let users design your product
(They’ll do a better job than you) All the objections are true: users don’t have design experience; Steve Jobs said never to ask users what they want; …read more